1. Privacy Policy

At SoniTeka.net, safeguarding your privacy is a core principle. This Privacy Policy is designed to inform you about how we collect, use, store, and protect your personal data whenever you interact with our website, use our services, or communicate with us. We are dedicated to upholding the highest standards of data protection in accordance with the General Data Protection Regulation (GDPR) and other relevant European Union laws. Your trust is of paramount importance to us, and we are committed to maintaining the confidentiality and integrity of your information.

The personal data we may collect includes your name, email address, billing details, shipping address, IP address, device information, and details about your gaming preferences and purchase history. We gather this information through various means, such as when you create an account, make a purchase, subscribe to our newsletter, participate in surveys, or contact our customer support team. The specific types of data we collect depend on the nature of your interactions with our services. We will always strive to provide clear notice of what information we are collecting and how it will be used.

We use your personal data for several purposes, including processing your orders and managing your account, providing personalized customer support and addressing your inquiries, sending you marketing communications and promotional offers (with your consent), improving our website and services based on your feedback and usage patterns, preventing fraud and ensuring the security of our systems, and complying with our legal and regulatory obligations. We will not retain your personal data for longer than is necessary to fulfill these purposes, and we will take appropriate measures to ensure its secure deletion when it is no longer needed.

2. Cookie Policy

SoniTeka.net utilizes cookies and similar tracking technologies to enhance your browsing experience, provide you with personalized content, and analyze the performance of our website. Cookies are small text files that are stored on your device when you visit our website. This policy explains the types of cookies we use, their purposes, and how you can control them in accordance with the EU ePrivacy Directive and the GDPR. By using our website, you consent to the use of cookies as described in this policy.

We use various types of cookies on SoniTeka.net, including essential cookies (which are necessary for the basic functionality of our website, such as enabling you to log in and make purchases), performance cookies (which help us understand how visitors use our website, allowing us to improve its design and performance), functional cookies (which enable us to remember your preferences, such as your language and currency settings), and advertising cookies (which are used to deliver targeted advertisements based on your browsing history and interests). These cookies may be placed by us or by third-party providers, such as advertising networks and analytics companies.

You have the right to control the use of cookies on your device. You can manage your cookie preferences through your browser settings, where you can choose to accept or reject all cookies, or to receive a notification each time a cookie is set. However, please note that disabling certain cookies may affect the functionality of our website and limit your access to certain features. You can also use third-party browser extensions and privacy tools to further manage your cookie preferences. For more information about cookies and how to manage them, please visit the websites of the relevant browser providers and privacy organizations.

3. Terms and Conditions

Welcome to SoniTeka.net! By accessing and using our website, you agree to be bound by these Terms and Conditions. These conditions govern your use of our website, including all content, features, and services offered by SoniTeka.net. Please read these terms carefully and ensure that you understand them before using our website. If you do not agree to these terms, you should not access or use our website. These terms constitute a legally binding agreement between you and SoniTeka.net.

Your use of our website is subject to certain restrictions and guidelines. You agree not to use our website for any unlawful or unauthorized purpose, including violating copyright laws, distributing malicious software, or engaging in fraudulent activities. You are also prohibited from interfering with the proper functioning of our website, such as by hacking, spamming, or introducing viruses. We reserve the right to terminate your access to our website if you violate these Terms and Conditions.

SoniTeka.net strives to provide accurate and reliable information on our website. However, we make no warranties regarding the accuracy, completeness, or reliability of any content or services offered on our website. We are not liable for any damages that may arise from your use of our website, including direct, indirect, incidental, or consequential damages. We reserve the right to modify, suspend, or discontinue any aspect of our website at any time without notice. These Terms and Conditions may be updated from time to time, so please check them regularly for any changes. By continuing to use our website after any changes are made, you agree to be bound by the revised Terms and Conditions.

4. Refund Policy

At SoniTeka.net, we are committed to providing our customers with high-quality digital games and a satisfying purchasing experience. However, we understand that there may be situations where a refund is necessary. This Refund Policy explains our policies and procedures regarding refunds for digital game purchases, in accordance with EU consumer rights directives. We strive to manage refund requests fairly and transparently, while also protecting our business interests. Please read this policy carefully before making a purchase on our website.

Our refund policy for digital game purchases is subject to certain conditions. Generally, we will consider refund requests in cases where there is a technical issue preventing you from accessing or playing the game, such as a download error, activation problem, or incompatibility with your system. We may also consider refunds if the game description on our website was inaccurate or misleading. To request a refund, you must contact our customer support team within 14 days of the purchase date, providing detailed information about the issue you are experiencing.

Upon receiving your refund request, we will review it and may request additional information or documentation. If your refund request is approved, we will issue a refund to your original payment method within a reasonable timeframe. However, refunds may not be possible in certain situations, such as if you have already downloaded and installed the game, if you have violated our Terms and Conditions, or if the issue is caused by factors outside of our control, such as your internet connection or system configuration. We reserve the right to deny refund requests that are deemed fraudulent or abusive. This Refund Policy is subject to change without notice, so please review it regularly for any updates.